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How much do you charge for shipping?
Do you ship internationally? Do you ship to APO/FPO?
Can I ship C.O.D. or to a P.O. Box?
Can my shipping address be different from my billing address?
Do you accept international credit cards?
Who do you use to ship?
Where am I able to ship my order to?
Can I cancel an order?
What methods of payment do you accept?
Why is my credit card not being accepted?
How long does it take to process my order?


How much do you charge for shipping?
We charge a flat rate for shipping based on the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page.

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Do you ship internationally? Do you ship to APO/FPO?
We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery. We do not ship to APO addresses.

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Can I ship C.O.D. or to a P.O. Box?
We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery. We do not ship to APO addresses.

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Can my shipping address be different from my billing address?
Yes. Your billing address, however, must match the address on your credit card statement.

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Do you accept international credit cards?
We only accept American and Canadian credit cards.

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Who do you use to ship?
We utilize UPS for most deliveries, and will on occasion utilize FedEx, United States Postal Service, Canada Post or DHL depending on the circumstances.

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Where am I able to ship my order to?
THE FAMOUS FRAGRANCE currently markets to the continental USA and Canada. Products that ship from the US to Canadian addresses are subject to brokerage and duty fees and will be C.O.D.

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Can I cancel an order?
An order cancellation request must be received within thirty minutes of placing your order. You may contact us to cancel your order.

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What methods of payment do you accept?
We accept Visa, Mastercard and Paypal . You can use American Express and Discover through Paypal.

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Why is my credit card not being accepted?
Please check the following: * that the number and expiration date are correct * that the billing address you provide is the one that your financial institute has on record. If everything is correct, and your card is still declined, please contact the institution that issues your card.

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How long does it take to process my order?
Orders are normally processed within three business days, if not sooner. THE FAMOUS FRAGRANCE will notify you if your shipment will be delayed for any reason.

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Last Updated: 21 Aug 2008 19:28:03 PDT home  |  about  |  terms  |  contact
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